FAQ's
Pretty Organised FAQ's
1. What is Pretty Organised AU all about?
Pretty Organised AU is an Australian lifestyle brand that creates elegant tools and guides to help women live more intentionally - from budgeting to home organisation and mindset.
2. Do you offer physical or digital products?
We offer both!
Our signature Budget Books & Planners are both physical & available as a instant digital downloads, while our eBooks are just available as instant digital downloads.
3. How long does shipping take?
All orders are processed within 1–3 business days. Delivery typically takes 3–8 business days within Australia, depending on your location.
4. Can I return or exchange my order?
Due to the nature of our products (especially digital downloads), we can’t offer returns once a file has been accessed. However, for physical items, please contact us within 7 days if your product arrives damaged or faulty - we’ll make it right.
5. I purchased an eBook or digital product - where do I find it?
Your download link will be emailed to you immediately after checkout. If you don’t see it, check your spam/junk folder or contact us for assistance.
6. Do you offer international shipping?
Yes! We ship worldwide. Shipping rates and delivery times will vary depending on your region.
Budget Book FAQ'S
Q: What is a savings challenge book and how does it work?
A savings challenge book is a fun and motivating way to build better money habits! Each book includes a variety of savings challenges designed to help you set goals, track progress, and stay accountable—whether you're saving for something big or just want to boost your savings. Simply follow the prompts, complete each challenge at your own pace, and watch your savings grow!
Q: Do I need to be good with money to use one of these books?
Not at all! Our savings challenge books are perfect for beginners and experienced budgeters alike. They’re designed to be simple, flexible, and encouraging—no financial know-how needed. It’s all about helping you build confidence with your money in a way that feels achievable and rewarding.
Q: Can I use this book with cash or digital banking?
Both! Our savings challenge books are completely flexible. You can use them alongside physical cash (like in a money envelope system) or track your savings digitally through your bank or budgeting app. It’s all about what works best for your lifestyle and saving style.
Q: Are these digital downloads or physical books?
We offer both printed physical books and digital PDF download versions. If purchasing the physical book, it will be shipped within 24 hours of purchase. However, if purchasing the digital version you will receive an email with a link for an instant download and you will be able to print.